- Krav Maga Programs
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Returns Policy for Goods
KMG – Krav Maga Global Ltd. policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
In special circumstances we shall consider full or partial refund. If such a case is relevant – please contact us at: firstname.lastname@example.org
Sale items (if applicable)
Exchanges (if applicable)
The costumer will be responsible for paying for his own shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the actual cost of both send shipping fees and return shipping fees (if relevant) will be deducted from your refund.
Depending on your location, the time it may take for your exchanged product to reach you, may vary.
If you are shipping item/s over $75.-, you should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item, but a tracking number may help us to monitor your package.
Please note that custom may apply. KMG – Krav Maga Global Ltd. will not pay for it.
KMG – Krav Maga Global Ltd. will not be responsible for any costs, taxes, customs and additional expenses if applied.
Our products usually process and ship within 3-5 business days (business days do not include weekends or holidays). and usually can be expected within 21 business days.
If you choose the Express Delivery option, order will be processed and delivered within 1 business day and usually can be expected within 5 business days.
Once your order has shipped, you will receive a shipping confirmation via email with a tracking number.
Times of arrival may change as result of your location.
KMG will do its best to provide you with the best possible service.
Returns Policy for Events
Regular Courses and Seminars
Cancellations received up to 4 months prior to the event starting-date will enable the participant to choose between forwarding the full registration fee paid towards any other KMG event in the same calendar year, or to receive a full refund minus €50.- service fee.
If participant fails to choose another KMG event in the same calendar year, a full refund will be made minus €200.- service fee.
Cancellations received less than 4 months prior to the event will not enable such fee transfer and the following will apply:
Cancellations received within 120-61 days prior to the event starting-date will enable the participant to receive a full refund minus €75.- service fee.
Cancellations received within 60-31 days prior to the event starting-date will enable the participant to receive a full refund minus €150.- service fee.
Cancellations received within 30-7 days prior to the event will enable the participant to receive a full refund minus €250.- service fee.
If cancellation is made less than 7 days prior to the event starting-date – no refund will be made.
Cancellations will be made in writing and sent via fax (+972-9-8910863) or e-mail (email@example.com), and must be received at KMG HQ by the relevant cancellation deadlines. If your request is approved, then your refund will be processed, and a credit will be applied to your original method of payment.
PGE Camps and Touring & Training Events
Cancellations received up to 4 months prior to the event starting-date, will enable the participant to choose between forwarding the full registration fee paid, towards any other KMG event in the same calendar year, or to receive a full refund minus €50.- service fee.
Cancellations received less than 4 months prior to the event will NOT enable such fee transfer and the following will apply:
Cancellations received within 120-91 days prior to the event starting-date, will enable the participant to receive a full refund minus €75.- service fee.
Cancellations received within 90-61 days prior to the event starting-date, will enable the participant to receive a full refund minus €150.- service fee.
Cancellations received within 61-46 days prior to the event will cause the €250 charging of the deposit.
Cancellations received within 45 days prior to the event will cause the full charging and non-refunding of the deposit of €450.
Cancellations will be made in writing and sent via fax (+972-9-8910863) or e-mail (firstname.lastname@example.org), and must be confirmed as received by KMG HQ Admin within the relevant cancellation deadlines. If your request is approved, then your refund will be processed, and a credit will be applied to your original method of payment.
*This policy does not include accommodation cancellation fees the hotel/resort. Such fees will be handled directly by the participant and the hotel/resort as set forth in the registration process.
· Places for the course are allocated on a first pay – first served basis.
· KMG has the right to refuse any applicant without giving any explanation to its decision.
· Payments to KMG will be refunded according to the tuition schedule if KMG is unable to conduct the event.
· KMG will not be responsible for any cancellation or changes of/in the events due to force majeure, such as nature disasters, floods, fire, earthquakes, etc. Also, KMG will not be responsible for cancellations or changes of/in the events made due to military activities, war, terror acts, riots, electricity drops, etc. Cancellation or changes of/in the event in such cases, will be at KMG’s sole discretion.
· Any demands regarding the hotel/resort and accommodation payments, extras, refunds, cancellation or changes to the order will be made directly with the hotel/resort.
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. You may ask and receive the information collected.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 – CONSENT
How do I withdraw my consent?
P.O. BOX 3711
SECTION 3 – DISCLOSURE
SECTION 4 – Krav-maga.com
Our store is hosted on Host-gator.com. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 5 – THIRD-PARTY SERVICES
SECTION 7 – COOKIES
I you have any questions regarding the cookies that are used on the site please contact Admin@krav-maga.com
SECTION 8 – AGE OF CONSENT
QUESTIONS AND CONTACT INFORMATION
KMG – Krav Maga Global Ltd.
P.O. Box – 3711
Kadima – 6092000
|TERMS OF SERVICE
SECTION 1 – ONLINE STORE TERMS
SECTION 2 – GENERAL CONDITIONS
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
SECTION 5 – PRODUCTS OR SERVICES (if applicable)
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
SECTION 7 – OPTIONAL TOOLS
SECTION 8 – THIRD-PARTY LINKS
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
SECTION 10 – PERSONAL INFORMATION
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
SECTION 12 – PROHIBITED USES
SECTION 14 – INDEMNIFICATION
SECTION 15 – SEVERABILITY
SECTION 16 – TERMINATION
SECTION 17 – ENTIRE AGREEMENT
SECTION 18 – GOVERNING LAW
SECTION 19 – CHANGES TO TERMS OF SERVICE
SECTION 20 – CONTACT INFORMATION
KMG Krav Maga Global
P.O. Box 3711
(+972) 9 8910863
Krav Maga Global (KMG) was founded in 2010, and has since then been in the forefront of Krav Maga development and educational programs. KMG has more than 60 affiliated countries and over 1.500 instructors globally. Any and all contents on this webpage is protected by copyright law and all infringements will be prosecuted.